The Customer

Alberta is Canada’s first and largest province-wide, fully-integrated health system, responsible for delivering health services to the over four million people living in Alberta, as well as to some residents of Saskatchewan, B.C. and the Northwest Territories. Programs and services are offered at over 650 facilities throughout the province, including hospitals, clinics, continuing care facilities, cancer centres, mental health facilities and community health sites. The province also has an extensive network of community-based services designed to assist Albertans maintain and/or improve health status.

The Challenge

The advancement of Electronic Health Records (EHR) has been a priority for healthcare organisations in Canada. It is well documented that an electively managed EHR implementation is a key enabler in improving quality of care while optimising available resources. A critical component to success is the ability to connect separate silos of information in a cost effective and scalable way to deliver cross-functional benefits, from the physician’s office to the acute care community.

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