Population health management (PHM) is built on a central premise: By collecting and analysing data across a defined population, healthcare systems can deliver more targeted patient care in the community, enabling better clinical and financial outcomes.

Connected health represents the next iteration of population health management. Through real-time management of chronic conditions in the community, the implementation of robust care plans and the use of technology to connect care providers across health systems; connected health can deliver effective, ongoing community care as needed across a patient population.

Today, these efforts are not real-time, as they rely largely on retrospective claims or clinical data to assign people to risk-stratified programs, call lists, or other outreach campaigns.

Connected health can be defined as the use of technology to connect the various pieces of the healthcare system (people, tools, facilities, and so on) in a way that enables delivery of ongoing, virtual care as needed across a patient population. This represents the next iteration of progress toward real-time management of complex, chronically ill populations. The ability to capture and quickly interpret clinical information on certain patients’ health is a critical part of managing utilisation in high-cost areas such hospital readmissions and condition-driven emergency department visits.

To learn more about this shift from Population Health Management to Connected Health, download the report on 'Understanding Connected Health' from Chilmark Research below.