Leveraging a robust PHM platform to coordinate care, improve quality and reduce costs in a value-based environment

Scottsdale Health Partners (SHP), a physician-led clinical integration network (CIN), was founded with a mission of transforming healthcare delivery in the greater Scottsdale, Arizona, community. 

The Customer

SHP is a joint venture between the HonorHealth health system and the Scottsdale Physician Organisation, representing a broad spectrum of medical specialties with a pluralistic model, allowing providers to remain independent and entrepreneurial. Its focus is on achieving the “Triple Aim” of healthcare: improving the health of the patient population, improving the patient experience, and reducing costs. Today, SHP has contracts with seven major insurance companies and covers more than 40,000 patients.

The Challenge

SHP required an open-standard, open-access approach to its technology architecture, which allowed clinicians using dozens of different types of EMR software to exchange health information in real time. The platform needed to be clinician-friendly and easy to use, to encourage adoption and improve communication and coordination.

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