The implementation and subsequent growth of HealthOne has opened up huge opportunities for additional platforms, such as Advance Care Plans (via Health Connect South accessed via HealthOne), to be implemented in the system.
The Customer

With over 540,000 people living in the Canterbury region, Canterbury District Health Board is New Zealand’s second largest DHB.

Canterbury DHB is the main planner and funder of health services in Canterbury; a tertiary provider of hospital and specialist services for the Canterbury population, as well as some specialist services for people living elsewhere in New Zealand.

Canterbury DHB’s vision is of an integrated health system that keeps people healthy and well in their own homes, providing the right care and support, to the right person, at the right time and in the right place.

The Challenge

The Advance Care Plan (ACP) enables a competent person to think about, discuss with their families and primary care clinicians, their wishes concerning the medical care and treatment they want to receive in future. Their wishes can then be documented online.

Canterbury DHB first implemented ACPs in 2014, where they were stored in the Connected Care Management Solution (CCMS). However, sharing this information across providers was difficult, especially in acute care.

A connected interface was the biggest challenge for Canterbury DHB - ensuring the patient’s future care plans were stored in a safe, user friendly and accessible platform. It was crucial all healthcare providers across the South Island had access to the ACPs, whenever and wherever necessary, so that important information for patients could be viewed and transferred seamlessly.

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