Pinnacle Midlands Health Network, a primary health care organisation in the Midland region of New Zealand, has delivered an integrated child care service through communication and coordination between service providers, across the primary, secondary, community, NGO and government sectors.

The Customer

Pinnacle Midlands Health Network is a primary health care organisation in the Midland region. The network is leading the development of new primary health care services, and offers clinicians and providers the tools they need to deliver quality healthcare services.

The Challenge

Pinnacle Midlands Health Network and its partners set out to tackle the systemic and ongoing problem of children missing out on universal child health assessments and services to which they are entitled to, and stop children becoming lost in the system. They required a solution which enabled every child within the Midlands region of New Zealand to be registered with their nominated six key milestone providers from birth, and tracked against the universal schedule of child health milestones which include: well child checks, hearing and vision checks, and B4school checks. The goal was ‘No Child Left Behind.'

The solution needed to support the delivery of integrated child care services by enabling communication and coordination between service providers, across the primary, secondary, community, NGO and government sectors. This will ensure the children of Midlands Region have access to the best health services in order to achieve optimal health outcomes for children.

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