Orion Health’s Rhapsody Integration Engine and Clinical Portal help to improve efficiency, quality, patient safety and cost.

The Challenge 

Pathology services have for some years been encouraged to consolidate in order to improve both service quality and cost effectiveness. Consolidated services have been found to be the most efficient in the NHS (*Carter Report 2016).

The Solution

In terms of research into how best to redesign pathology services, SWLP spent a year conducting site visits to see ‘hub and spoke’ models in action and seeking specialist consultancy from 3rd party organisations. Ultimately harnessing a best-practice ‘hub and spoke’ delivery model, a single, integrated, NHS-led pathology service catering to 3.5m people across South West London was formed. This would be delivered via 3 hospitals, 200 GP practices and 30 healthcare centres.