Orion Health Rhapsody Integration Engine achieves rapid and scalable interoperability within complex healthcare environments. These benefits can now be realised with Rhapsody as a Service (RaaS). This provides all of Rhapsody's powerful features - in a cloud environment - adding expansive value with a greater level of responsiveness and agility.

Rhapsody is Orion Health's foundation product, the enabler that brings systems together through seamless data integration. A proven, high-performing integration engine-with built-in FHIR® capabilities-for robust and reliable acquisition and exchange of health data. Rhapsody is the integration engine that powers the Orion Health Amadeus platform with high-volume data-acquisition capabilities. Rhapsody's comprehensive set of tools, including its new Intelligent Mapper, help simplify interoperability in complex healthcare environments. Intelligent mapping ensures data quality and cuts the time of traditional migration and conversion by up to half, reducing cost and risk while increasing continuity of performance. Rhapsody allows healthcare organisations to seamlessly share and exchange information and future-proofs organisations for emerging integration patterns.

RaaS now enables the Rhapsody engine tools to be available as a hosted cloud service, providing both the benefits of the Rhapsody Integration Engine and SaaS.

Benefits of RaaS

Key Features

Flexibility to add instances as you need them

Due to its cloud infrastructure, Rhapsody as a Service can be scaled out (or up) when and if needed. Users can run out of planned capacity or if they need to absorb an unexpected peak load, RaaS can scale out or up the Rhapsody Solution at very short notice and without any noticeable service interruption.

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24/7 Monitoring and support

Having your Rhapsody Integration Engine processing messages in and out is critical to any operation. However, having enough trained personnel to maintain a 24/7 monitoring and on-call system is not always feasible. RaaS provides a best in class monitoring system, run by a team of SaaS specialists. The monitoring system has pro-active alerting, backed up by our specialist team 24/7. The team will make sure the committed Service Level Agreements are met, and any unexpected issue is resolved in a timely manner, to minimise the mean time to recover.

Global service coverage

Orion Health is a global healthcare software company, and is capable of providing a Rhapsody solution in any region of the globe. Orion Health has the capacity and infrastructure to provide a RaaS solution in varied locations around the planet. There is ability to provision a localised Rhapsody Integration Engine if required for performance or legal reasons.

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Keep up to date with the latest version of Rhapsody

There are numerous advantages to keeping up to date with the latest version of Rhapsody. These include benefiting from new and improved functionalities, as well as any bug fixes and security updates. The Rhapsody Integration Engine adapts to customer needs and new features are added with each new version release. By using Rhapsody as a Service, users can gain all the advantages of the latest Rhapsody engine without having to execute the upgrades themselves.

Utilizing AWS as a cloud provider

Orion Health is using Amazon Web Services around the world to deliver solutions for the health industry. AWS reduces the time and effort required to run existing workloads and speeds up development of new solutions, while meeting the local security and privacy requirements. Orion Health utilises AWS services to help end users save resource and infrastructure space, by putting data and backup in the cloud. This allows customers to take advantage of innovative ways to manage patient information in their Orion Health systems. Through a HIPAA BAA with AWS, Orion Health can offer HIPAA and GDPR compliance in RaaS for all our customers.

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Knowledge Hub

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