{"id":11201,"date":"2023-01-09T20:29:15","date_gmt":"2023-01-09T20:29:15","guid":{"rendered":"https:\/\/orionhealth.com\/?page_id=11201"},"modified":"2026-03-12T20:59:39","modified_gmt":"2026-03-12T20:59:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/orionhealth.com\/global\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11201\" class=\"elementor elementor-11201\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32c9dcd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"32c9dcd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6be3f30\" data-id=\"6be3f30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f6ed9a elementor-widget elementor-widget-heading\" data-id=\"4f6ed9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our Privacy Statement describes our practices and management of privacy. <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ac2692 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3ac2692\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span data-contrast=\"none\">Introduction<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">This Privacy S<\/span><span data-contrast=\"none\">tatement<\/span><span data-contrast=\"none\"> applies to Orion Health\u2019s use of personal information provided by you to Orion Health via this website, over the phone, via email or through any other form of communication with Orion Health. It also applies to other personal information about you that may be made available to us when you visit our website, or our social media pages.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">This Privacy S<\/span><span data-contrast=\"none\">tatement<\/span><span data-contrast=\"none\"> does not apply to personal information managed by Orion Health software applications (including clinical records). Where Orion Health manages this information on our customers\u2019 behalf, we do so in accordance with data protection laws and strict privacy and security requirements in our contractual agreements with our customers.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Orion Health is committed to protecting your personal information. Whenever you provide us personal information, we will comply with all applicable data protection and privacy laws in your country.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">This Privacy S<\/span><span data-contrast=\"none\">tatement<\/span><span data-contrast=\"none\"> explains:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"none\"> What personal information Orion Health may collect about you<\/span><\/li><li><span data-contrast=\"none\"> How Orion Health may use your personal information<\/span><\/li><li><span data-contrast=\"none\"> Who else may see or use your personal information<\/span><\/li><li><span data-contrast=\"none\"> Your rights regarding your personal information<\/span><\/li><\/ul><h2><span data-contrast=\"none\">Who we are<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">Orion Health is a global company that develops software solutions to drive efficiency in healthcare and improve healthcare outcomes. When we refer to \u201dwe\u201d or \u201dour\u201d or \u201dOrion Health\u201d we are referring to our New Zealand parent company Orion Health Group Limited and its local subsidiary companies located in the regions we operate in.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">If you have any questions about this Privacy <\/span><span data-contrast=\"none\">Statement<\/span><span data-contrast=\"none\">, you can write to Orion Health\u2019s Chief Privacy Officer at <\/span><a href=\"mailto:privacy@orionhealth.com\"><span data-contrast=\"none\">privacy@orionhealth.com<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">What information will Orion Health collect about me?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">While visiting this website or our social media pages, Orion Health may collect personal information about you when you make requests and register to receive materials. The types of personal information collected may include your name, your company name, <\/span><span data-contrast=\"none\">job title, <\/span><span data-contrast=\"none\">address, telephone number, <\/span><span data-contrast=\"none\">and <\/span><span data-contrast=\"none\">email address<\/span><span data-contrast=\"none\">,<\/span><span data-contrast=\"none\"> Orion Health also uses cookies and similar technologies t<\/span><span data-contrast=\"none\">hat may collect<\/span><span data-contrast=\"none\"> IP addresses (a number that can uniquely identify a specific computer or other network devices on the internet) and other information about your computer or device. Please see our Cookie S<\/span><span data-contrast=\"none\">tatement<\/span><span data-contrast=\"none\"> for more information.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">What will Orion Health use my personal information for?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><h3><span data-contrast=\"none\">Responding to your requests<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h3><ul><li><span data-contrast=\"none\"> We will use your contact details to provide you with information about our products and services in response to your requests made via the website.<\/span><\/li><\/ul><h3><span data-contrast=\"none\">Sales and Marketing<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h3><ul><li><span data-contrast=\"none\"> We may use your personal information to contact you to see whether you are interested in our products and services, or to send you general information about our products and services, newsletters, invitations to events or updates on Orion Health and our customers, i.e. customer case studies.<\/span><\/li><li><span data-contrast=\"none\"> You can opt out of direct marketing emails at any time by using the unsubscribe link in the email or writing to the Chief Privacy Officer at <\/span><a href=\"mailto:privacy@orionhealth.com\"><span data-contrast=\"none\">privacy@orionhealth.com<\/span><\/a><span data-contrast=\"none\">.<\/span><\/li><li><span data-contrast=\"none\"> We may use your personal information together with other people\u2019s information in anonymised and aggregated form (so that it is not identifiable to you) for marketing and strategic development purposes and may disclose it to third parties for this purpose. We do not sell or trade your information.<\/span><\/li><\/ul><h3><span data-contrast=\"none\">Website and Social Media Management and Improvement<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h3><p><span data-contrast=\"none\">We use cookies and third party analytics services such as Google Analytics on our website and social media pages to:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"none\"> remember your settings during and between visits (for example, your region)<\/span><\/li><li><span data-contrast=\"none\"> see what you are doing on the website and how often you visit<\/span><\/li><li><span data-contrast=\"none\"> allow you to share pages with social networks like Facebook<\/span><\/li><li><span data-contrast=\"none\"> block any disruptive use<\/span><\/li><li><span data-contrast=\"none\"> perform data analysis and research to improve our website and services<\/span><\/li><\/ul><p><span data-contrast=\"none\">The use of cookies on our website and how you can reject cookies is explained in our Cookie <\/span><span data-contrast=\"none\">Statement.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">Will Orion Health share my information with anyone else?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">Orion Health may share your personal information outside our organisation<\/span><span data-contrast=\"none\"> for specific third-party processing<\/span><span data-contrast=\"none\">. Your information may be processed by third-party suppliers we use<\/span><span data-contrast=\"none\">, <\/span><span data-contrast=\"none\">for example:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><table data-tablestyle=\"MsoTableGrid\" data-tablelook=\"1696\" aria-rowcount=\"7\"><tbody><tr aria-rowindex=\"1\"><td data-celllook=\"4097\"><p><span data-contrast=\"none\">Platform<\/span><span data-ccp-props=\"{}\">\u00a0 \u00a0\u00a0<\/span><\/p><\/td><td data-celllook=\"17\"><p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/td><\/tr><tr aria-rowindex=\"2\"><td data-celllook=\"4096\"><p><span data-contrast=\"none\">HubSpot<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"16\"><p><span data-contrast=\"none\">We use Hubspot to manage customer relationships and marketing activities. Information collected through forms and cookies, such as your name, email address, company information, and website interaction data, is stored in Hubspot to facilitate communications, personalise marketing efforts, and analyse campaign performance.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/td><\/tr><tr aria-rowindex=\"3\"><td data-celllook=\"4096\"><p><span data-contrast=\"none\">Dealfront<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"16\"><p><span data-contrast=\"none\">We use Dealfront to enrich website visitor data. IP addresses collected via website cookies are used to de-anonymise visitors at the company level. This information is integrated with Hubspot to support marketing and sales activities.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><\/tr><tr aria-rowindex=\"4\"><td data-celllook=\"4096\"><p><span data-contrast=\"none\">Netsuite<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"16\"><p><span data-contrast=\"none\">Information submitted through forms, such as inquiries and registration details, may be transferred to NetSuite. This enables us to manage follow-ups, maintain accurate customer records, and streamline operational processes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><\/tr><tr aria-rowindex=\"5\"><td data-celllook=\"4096\"><p><span data-contrast=\"none\">Google Ads<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"16\"><p><span data-contrast=\"none\">We use Google Ads to promote our services. Cookie and activity data, including information related to website interactions and conversions (such as form submissions), is shared with Google to measure ad performance, create audience segments, and optimise advertising campaigns.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><\/tr><tr aria-rowindex=\"6\"><td data-celllook=\"4096\"><p><span data-contrast=\"none\">LinkedIn<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"16\"><p><span data-contrast=\"none\">We use LinkedIn advertising services to promote relevant content. Cookie and interaction data is shared with LinkedIn to build advertising audiences, track ad conversions, and enhance the performance of our LinkedIn campaigns.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><\/tr><tr aria-rowindex=\"7\"><td data-celllook=\"4352\"><p><span data-contrast=\"none\">Eventbrite<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"272\"><p><span data-contrast=\"none\">When you register for one of our events via Eventbrite and its integrations within our website, the information you provide, including your name, email address, and organisation, is collected to manage event registrations and related communications. This information may also be used to facilitate post-event engagement.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><h2><span data-contrast=\"none\">Will my personal information leave the country?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">Any personal information you provide to us will be held in our third-party marketing supplier\u2019s database located in <\/span><span data-contrast=\"none\">the EU\u2019s Data Centre<\/span><span data-contrast=\"none\">, as well as Orion Health\u2019s internal systems hosted in New Zealand and\/or the cloud-based applications we use, hosted in other countries. Your personal information will be accessed by our sales and marketing teams located in our main office in New Zealand and other Orion Health offices around the world for the purposes described in this <\/span><span data-contrast=\"none\">Statement<\/span><span data-contrast=\"none\">. Orion Health ensures that there are adequate privacy and security arrangements in place wherever your information is accessed by way of strict privacy and security obligations in inter-company agreements and in our agreements with third parties.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">How we protect your information<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">Orion Health actively seeks to maintain the privacy of our online visitors, and we have constructed and administer this website accordingly. To prevent unauthorised use, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">How long will Orion Health keep my information?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">We will stop contacting you for marketing purposes if you ask us to, or once you no longer engage with us. From this point we may retain your information in an \u2018unmarketable\u2019 list for the purpose of ensuring we no longer contact you.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">When processing and storing personal data, we ensure that it is only stored for as long as necessary for the intended purpose.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">Your Rights<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">You have rights under applicable laws to access personal information the company holds about you, and have it corrected where necessary, subject to some exceptions. Depending on the country you reside in, you may also have rights to access your personal information in a portable, electronic format, a right to have your personal information erased, a right to know the third parties with whom your personal information has been shared with and\/or a right to object to Orion Health processing your personal information. You also have rights, under applicable laws, to lodge a complaint with the relevant data protection or privacy authorities if you believe Orion Health is not handling your personal information in accordance with the law. If you wish to exercise any of these rights, please contact the Chief Privacy Officer at <\/span><a href=\"mailto:privacy@orionhealth.com\"><span data-contrast=\"none\">privacy@orionhealth.com<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"none\">What if I am under 18?<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">Orion Health does not knowingly solicit, collect, or accept any information from or about children via this website. If we become aware that a person submitting personal information through any part of our website is a child, we will delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before discovering and deleting it, we will honour that request.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><h2><span data-contrast=\"none\">Changes to our Privacy S<\/span><span data-contrast=\"none\">tatement<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/h2><p><span data-contrast=\"none\">This Privacy S<\/span><span data-contrast=\"none\">tatement<\/span><span data-contrast=\"none\"> may be updated from time to time. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use our website or to submit personal information to Orion Health via our website.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">April 2025<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57a6828 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"57a6828\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-no-translation=\"\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-57a6828{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Privacy Statement describes our practices and management of privacy. Introduction\u00a0 This Privacy Statement applies to Orion Health\u2019s use of personal information provided by you to Orion Health via this website, over the phone, via email or through any other form of communication with Orion Health. It also applies to other personal information about you [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"categories":[],"tags":[],"region":[],"class_list":["post-11201","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Orion Health<\/title>\n<meta name=\"description\" content=\"This Privacy Policy describes Orion Health\u2019s use of personal information you provide to Orion Health via this website.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/orionhealth.com\/global\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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