Orion Health – web site terms of use (“Terms”)

If you have any questions about these Terms you can contact us here.

Agreement to Terms - these Terms govern your access to and use of Orion Health’s web site. You should read these Terms carefully, as they explain how you may use the site, and how we may use the information that is obtained about you through your use of the site. Having read the terms, if you do not agree to any of them, please exit the site. If you continue to access or use the site, you will be deemed to have agreed to be bound by these Terms.

Changes to Terms - we reserve the right to change these Terms at any time without prior notice by publishing changes on this page. Please check this page periodically for updates. If you have any questions about these Terms or the site, please contact us using the details below.

General information we will make all reasonable efforts to keep the information on our site up to date and accurate. However it is general information only and may not be complete, or suitable for your intended use.

Applicable law – this site may be accessed from many countries. Nothing in these Terms is intended to exclude any applicable law which cannot be excluded in the country of access.

Third party links - the site may contain hyperlinks or references to third party websites other than the site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

Not medical advice - the information contained in this website is not medical advice to you. You are responsible for any actions you may take in reliance on the information contained on, or accessed through this website. We recommend that you consult a qualified medical adviser for professional advice on your personal health situation and needs.

Liability - subject to any applicable law which cannot be excluded, Orion Health accepts no responsibility for any direct or indirect loss, damage or cost incurred by you as a result of any error or omission or misrepresentation in this site, or any reliance by you on any information in this site.

Privacy and Security of Data Collected on the site

Our commitment - your privacy and personal information are important to Orion Health. Across our business we will only collect, store, and use personal information that is voluntarily provided by you, or is obtained with your consent, and then only for authorised purposes. We strive to protect the security of your personal data by use of appropriate measures and processes. We use your information to support and enhance our relationship with you and only share personal data outside our organization with your consent. We do not sell your personal information. 

Access by minors - this site is not intended to be used by anyone under 18. Orion Health does not knowingly solicit, collect, or accept any information from or about minors via this site. If we become aware that a person submitting personal information through any part of the site is a minor, we will delete that information.

Safeguards - to prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online. Unless personally identifiable information (such as name, address, telephone number, or email address) is voluntarily submitted by you on this site, we do not collect this from your use of the site, or associate or link it to information that we may collect using cookies or web beacons.

Purpose of use - we use any personally identifiable information that you submit for our internal business purposes only, as authorised by you. By using this site you agree we may:

  • identify your internet browser and determine if your computer has previously visited our web site;
  • measure the effectiveness of our marketing;
  • provide you with products and services, and better understand your preferences;
  • identify other pages or third parties’ web sites you have accessed through a link we provided to you to click; and
  • detect malicious activity from your computer that may place the site or our business at risk.

Third party tracking - we engage third party vendors for the purposes of tracking and associating internet search and browsing behaviour with our advertisements and to provide functionality on this site. Amongst other things, we enable them to use cookies and web beacons on, or in conjunction with, this site. The use and collection of information by these vendors is governed by their respective privacy statements, not these Terms. If vendors provide additional functionality on this site, we use any information they may collect on our behalf as described in the interface for that functionality or their privacy statements.

Personal information - within this site, if you are a consumer, you may register to use some of our free services. If you are a business you may order products or services, make requests, and register to receive materials from this site. The types of personal information collected at these pages may include your name, your company name (if any), address, telephone number, email address, billing and other contact information (including shipping address, end-user information and transaction information).

We use both "cookie" and "Web beacon" technology on this site to obtain information from users, to make changes we believe will improve the site. For example, we assess ways in which this site has become known to visitors, to gauge the quality, effectiveness and methods of our advertising and we track the number of visitors using portions or features of the site to understand popularity of information and guide the development of new features.  The information we collect may include, for example, IP address and other data about the equipment used to visit this site, the pattern of searching and browsing that preceded viewing the site, and other behavioural indicators of users; we do not consider this type of information personally identifiable.  The beacons and cookies we use do not collect personally identifiable information such as name, address, telephone number, or email address.

Email Privacy and Opt-out Practices

You will not receive email as a result of visiting this site unless you request or consent to it, or have voluntarily filled out a form on this site that contains your email address. All such forms and the use of your email will include the capability to opt-out of receiving further emails from us if you wish to do so, and that capability will be consistent with applicable laws and regulations.

Our use of outgoing email may include cookies and beacons which could include the capability to track when a URL (or web link) has been clicked inside an email message sent by our system or by a vendor on our behalf. We use this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked. This click-tracking functionality does not collect personally identifiable information such as name, address, telephone number, or email address, but it may collect information on IP address, browsing history or path, and other data about the user’s equipment.


This site uses cookies to help provide you with a better user experience and to help us improve our site. A cookie is usually a small piece of data sent from a website and stored in your web browser while you are browsing that website. When you browse the same website in the future, the data stored in the cookie can be retrieved by the website to show your previous activity, including when you have logged in to the website before and which pages you have visited. You can learn more about cookies here https://www.allaboutcookies.org/

How Orion Health uses cookies

Orion Health uses cookies to store small bits of information on your computer and then retrieve them when you revisit. The information we collect includes your IP address, but not any other information about you such as your name, address, telephone number or email address, unless you provide this to us. These cookies help us to do things like remember your settings during and between visits (your region, for example), improve the speed, security and functionality of the website, and target our marketing efforts.

The following types of cookies are in use while browsing the Orion Health website:

  • Strictly necessary cookies
  • Performance cookies
  • Functionality cookies
  • Targeting / Advertising cookies

These cookies are a mixture of ‘first party’ cookies, which we set, and ‘third party’ cookies, which are set by other websites.

Strictly Necessary Cookies

These cookies are necessary for the website to function. They are usually only set in response to actions by you such as filling in a form or requesting a service. You can set your browser to block or alert you about these cookies, but some parts of the site may then not be available to you.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. There is no way to prevent these cookies being set other than to not use our site.

Functionality Cookies

These cookies enable us to provide enhanced functionality and personalisation, such as remembering which region you selected on your last visit. They may be set by us or by third party providers whose services we have added to our pages to improve performance or functionality such as social media sharing. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting/Advertising Cookies

Cookies are widely used in online advertising (learn more about online advertising here). You can opt-out of almost all advertising cookies used by Orion Health here, although opting out will not mean you won't see adverts, they just won't be tailored to you any longer if we do choose to advertise to you. To improve the accuracy of our advertising, we use DoubleClick, which is a common advertising tool owned by Google. You can read their Privacy Policy here.

We also use Google Analytics, which includes advertising features allowing us to show you ads based on Google’s profile of you, show remarketing ads based on your viewing behaviour on our website, as well as receive reporting on how many times these ads have been shown. We may use these features to show special offers to you, or suggest other relevant content to encourage you to come back to our website. You can learn more about the cookies used by Google here, as well as view the available options for opting out here.

Cookies in emails

Any emails you receive from us may include cookies, but these will only be activated if you click on the links in the email. We use this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked.

Change cookies settings

If you want to stop cookies being stored by your computer, you can change your settings; here is a site that shows you how to do that. If you continue to use this website without changing your settings, we are entitled to assume you consent to the way we use cookies as described on this site.


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