{"id":7714873,"date":"2026-01-15T01:16:14","date_gmt":"2026-01-15T01:16:14","guid":{"rendered":"https:\/\/orionhealth.com\/?p=7714873"},"modified":"2026-01-28T22:37:08","modified_gmt":"2026-01-28T22:37:08","slug":"reflecting-on-25-years-of-digital-health-in-aotearoa","status":"publish","type":"post","link":"https:\/\/orionhealth.com\/nz\/videos\/reflecting-on-25-years-of-digital-health-in-aotearoa\/","title":{"rendered":"Reflecting on 25 years of digital health in Aotearoa"},"content":{"rendered":"<p>After 25 years of digital transformation, Aotearoa New Zealand\u2019s healthcare system continues to evolve at a pace, fueled by technological innovation, clinician insight, and a growing commitment to patient-centred care. At <a href=\"https:\/\/www.hinz.org.nz\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">HINZ Digital Health Week 2025, <\/a>we heard frontline voices reflect on the lessons of the past and the direction of the future. Their stories reveal a shared belief: good digital care is less about the technology and more about improving health for people.<\/p>\n\n\n<p><iframe loading=\"lazy\" width=\"600\" height=\"340\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/U-MnsZA_rPA?si=N1iz3zelnbASAfP4\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Digital health then and now: A clinician\u2019s view<\/h2>\n\n\n\n<p>Over the years, the impact of digital technologies on clinical workflows has been profound. From the introduction of the internet and electronic health records to the adoption of e-prescribing and AI scribes, healthcare professionals have had to constantly adapt to new tools and ways of working.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/stella-ward-07481418\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Stella Ward, CEO<\/a> at <a href=\"https:\/\/www.dha.org.nz\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Digital Health Association (DHA)<\/a>, reflects:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThe internet was an amazing piece of technology&#8230; it enabled so much in terms of patient experience, and also research, search, and research at your fingertips.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>But the most enduring lesson isn\u2019t about any specific technology. It\u2019s about change itself.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cTechnology comes and goes. But the main constant is people and how people react and interact with technology.\u201d &#8211; <a href=\"https:\/\/www.linkedin.com\/in\/raydelany\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Ray Delany<\/a>, Founder of <a href=\"http:\/\/www.ciostudio.nz\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">CIO Studio.<\/a><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">COVID-19 as a digital catalyst<\/h2>\n\n\n\n<p>The pandemic fast-tracked the adoption of key technologies, including e-prescribing, remote care, and AI-assisted documentation, among them. What might have taken years to implement happened in months.<\/p>\n\n\n\n<p>This period showed what\u2019s possible when urgency meets digital readiness. It also demonstrated the need for systems that are intuitive, adaptable, and integrated, bringing together fragmented information to support continuity of care.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is good digital care in New Zealand?<\/h2>\n\n\n\n<p>Good digital health is invisible. Throughout the video, a powerful theme emerges: digital care is most effective when patients barely notice it.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cGood digital care for the patient is something they\u2019re not aware of&#8230; where they\u2019re still getting that human connection&#8230; At the end of the day, digital has to become invisible\u201d &#8211; <a href=\"https:\/\/www.linkedin.com\/in\/gillian-robinson-gibb-rn-bn-fachsm-che-author-88270333\/\">Gillian Robinson-Gibb<\/a>, Founder and CEO at Hercules Health.<\/p>\n<\/blockquote>\n\n\n\n<p>What does this look like in practice?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A system that supports, not replaces, the patient-clinician relationship.<\/li>\n\n\n\n<li>Digital experiences that are seamless, equitable, and intuitive.<\/li>\n\n\n\n<li>Technologies that are invisible to the patient, yet invaluable to the clinician.<\/li>\n<\/ul>\n\n\n\n<p>It reflects a growing vision across the health sector, where digital maturity isn\u2019t just about technology, but about empowering people, simplifying care, and turning data into meaningful action.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The future of digital health: invisible, intuitive, integrated<\/h2>\n\n\n\n<p>As Orion Health continues to support health systems across New Zealand and around the world, we\u2019re helping shift digital from front-of-mind to behind-the-scenes, ensuring clinicians can focus on care, not clicking.<\/p>\n\n\n\n<p>Solutions like the <strong><a href=\"\/nz\/digital-care-record\/\">Digital Care Record<\/a><\/strong> and <a href=\"\/nz\/digital-front-door\/\"><strong>Digital Front Door<\/strong> <\/a>are already enabling this future by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aggregating patient data into a single view for care teams<\/li>\n\n\n\n<li>Empowering patients with access to their care plans, health data, and tasks<\/li>\n\n\n\n<li>Reducing administrative burden with digitised forms, messaging, and workflows<\/li>\n<\/ul>\n\n\n\n<p>Whether it\u2019s enabling cancer diagnosis through digital pathology or streamlining admissions for surgical care, the goal is the same: make digital health feel human.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A relationship-centred future<\/h2>\n\n\n\n<p>Perhaps the most powerful insight, and one summarised by <a href=\"https:\/\/www.linkedin.com\/in\/jonohoogerbrug\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Dr. Jonathan Hoogerbrug<\/a>, General Practitioner (GP) and Clinical Informatics Director at <a href=\"https:\/\/www.tewhatuora.govt.nz\/\" target=\"_blank\" rel=\"noreferrer noopener\">Health New Zealand<\/a>, is:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cGood digital care looks like a relationship between patients, wh\u0101nau, and healthcare providers.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>After 25 years of digital evolution, that vision remains unchanged. Technology should enable stronger relationships, not replace them. And as we look ahead, the healthcare experience of tomorrow will be built on the same values that have always mattered: trust, connection, and compassion.<\/p>\n\n\n\n<p><strong>Looking ahead?<\/strong> Check out our companion blog from HINZ 2025 on what\u2019s next for digital health in Aotearoa, from interoperability to patient-led design:<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/nz\/videos\/whats-next-for-digital-health-in-aotearoa-from-hinz-2025\/\"><strong>The Next Phase of Digital Health: Focused, Connected, and Patient-Led<\/strong><\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>After 25 years of digital transformation, Aotearoa New Zealand\u2019s healthcare system continues to evolve at a pace, fueled by technological innovation, clinician insight, and a growing commitment to patient-centred care. At HINZ Digital Health Week 2025, we heard frontline voices reflect on the lessons of the past and the direction of the future. Their stories [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":7714875,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[228],"tags":[],"region":[25,26,23,24,27],"class_list":["post-7714873","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-videos","region-au","region-ca","region-global","region-nz","region-uk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>25 Years of Digital Health: Lessons from the Frontline - Orion Health<\/title>\n<meta name=\"description\" content=\"Explore key reflections on 25 years of digital health innovation and what\u2019s next for patient-centred care in New Zealand.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/orionhealth.com\/nz\/videos\/reflecting-on-25-years-of-digital-health-in-aotearoa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"25 Years of Digital Health: Lessons from the Frontline - 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