Orion Health Rhapsody™ Integration Engine enables rapid electronic referral from hospital to community pharmacy.

The Customer

Located in northern England, East Lancashire Hospitals NHS Trust covers a population of 500,000 citizens. The 'Refer-to-Pharmacy' programme kicked off in 2015, aimed at improving the communication and transfer between hospitals and community pharmacies. Using 3rd party suppliers including Orion Health's Rhapsody Integration Engine, a patient's designated community pharmacy now receives a copy of their electronic discharge letter when they leave hospital. This enables the community pharmacist to follow-up with the patient in a timely manner. 

Early indications show that this programme is delivering a number of benefits:

  • Time savings for pharmacists
  • Reduced hospital readmissions 
  • Decrease in medicines waste 
  • Improved medicines adherence
  • Improved quality of life

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