Orion Health’s Integrated Digital Care Record (IDCR) solution provides a single patient-centric view of health and care information, however access to it is often confined to clinical staff within an organisation.
Even a view-only integrated digital care record can provide profound benefits in terms of improved patient care, reduction in a range of delays across the patient journey and improvements in overall efficiencies; however often the patient is neither aware of the record nor actively tasked to engage with it.
Health and social care is undergoing a transformation from intervention to prevention. Success depends on patients and their carer(s) playing a greater role. The more information patients can access about their care and the range of interventions they could take, the more likely they are to actually take those interventions. That is why Orion Health’s IDCR can be extended to a patient portal, accessible via the web or an app. Data collected from the patient portal is then fed back into the IDCR where appropriate, feeding the single view of patient information. The Orion Health platform has HL7®FHIR®capabilities for interoperability, so that the patient engagement solution can connect with other systems and apps.
Orion Health’s patient engagement solutions enable the sharing of data beyond organisational boundaries. Patients can actively participate in their care by managing appointments, tracking goals, completing online questionnaires and contributing data from wearables such as FitBit and Apple Health or other clinically relevant apps. Benefits can be seen across a range of use cases. For example, a patient completes a post-operative assessment via the patient portal removing the need to physically attend the hospital. For those in remote areas or travelling a long way for specialist treatment, this is a real advantage.
The ability to deliver and gather such data via a web browser or app whilst maintaining confidentiality and patient privacy opens the way for direct patient interaction with clinical and social care staff. In turn this supports grater engagement and can improve adherence in terms of treatment profiles, life-changing exercises and medication management.
Another key feature of Orion Health’s patient engagement solutions is Circle of Care, where a patient can connect with those involved in their care and treatment, including nominated family or friends. Patients can upload and share images and reports via the patient portal for their care team to access, and vice versa providers can share files and information with patients.
So is this wishful thinking or a reality? In the UK, Golden Jubilee National Hospital recently went live with a pilot, initially involving 40 pulmonary hypertensive patients who often travel a long way to attend the Scottish Adult Congenital Cardiac Service (SACCS). The Patient Portal provides these patients with a summary of their most up to date clinical records and related hospital appointments and allows them to share this information with other clinicians, for instance in their local area. Later this year, patients will be able to upload their own information and complete documents, such as follow-up questionnaires.
To find out more about Orion Health’s solutions for patient engagement, click here.