The Customer
The Iowa Health Information Network (IHIN) is Iowa’s official statewide health information exchange (HIE), and has applied for IRS 501c3 status. 673 participating sites represent the full spectrum of providers:
  • Hospitals, clinics, physicians and post-acute care facilities
  • Behavioral, home and public health entities
  • Pharmacies and labs
  • Community service providers, such as dieticians, physical therapists, drug rehabilitation programs

These organizations access a rapidly growing database currently containing records on over 772,000 patients. The state legislature privatized IHIN several years ago.

Strategic Objectives

IHIN’s stated mission is to be the preferred network for sharing, exchanging and reporting healthcare information in a safe, secure and efficient way. The aim is a state-of-the-art network by 2020 that can steadily introduce new high-value services to improve care outcomes and lower costs. A crucial component of this next-generation strategy is support for robust data management beyond Iowa’s borders. As the National Opinion Research Center at the University of Chicago observes, “The usefulness of HIE depends on expansion of HIE networks… within states, across state lines, and nationally.” The scope of IHIN’s vision carries several interrelated needs:

  • Create a true multi-tenant technology/ services platform that can scale and be affordable for all.
  • Build an agile infrastructure to accommodate diverse customer requirements and future innovations.
  • Address privacy and security concerns.
  • Ensure IHIN’s financial sustainability.