When 3-year-old Hannah’s parents—who lived in a remote, rural part of New Mexico—realized their daughter had drunk a bottle of antifreeze, they immediately called 9-1-1. Paramedics arrived 30 minutes later and rushed Hannah to Albuquerque. But as the ambulance sped through rural New Mexico, the call dropped.

Learn how the CSPI on duty used the right technology to ensure that Hannah didn't need a costly, second dose of an antidote. Download the patient story now!