Southern Cross Healthcare Limited has been a trusted part of New Zealand’s healthcare system for over 40 years and plays a vital role in New Zealand’s private elective surgery sector. The organisation’s wholly owned and joint venture hospital network comprises 16 facilities across New Zealand, as well as services beyond its hospitals including community-based physiotherapy and rehabilitation, and personalised healthcare solutions for New Zealand workplaces.

Leveraging Orion Health’s Virtuoso Digital Front Door, Southern Cross Healthcare and Orion Health co-designed a digital admissions solution that streamlines the booking request, pre-admission and admission forms process for patients visiting a hospital. The solution was successfully piloted at Auckland Surgical Centre over a 12 week period where it brought meaningful benefits to clinical and administrative staff and patients including reduced booking times and an improved experience for all.

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