Consumer engagement and healthcare navigation

Supporting people to be healthier and happier

Orion Health’s Virtuoso Digital Front Door simplifies healthcare navigation by providing a unified hub for all consumer interactions. The user-friendly interface guides people to the right resources and services for 24/7 streamlined access to care.  

Put more power in the hands of patients

Our health system is facing multiple simultaneous pressures including overburdened healthcare workers, frustrated patients and caregivers, increasing costs and large equity gaps when it comes to healthcare access and delivery. 

Orion Health’s Digital Front Door enables all healthcare interactions to occur through a single digital channel including symptom assessments, trusted health information, electronic referrals, access to complete medical records, virtual care and remote monitoring.

By empowering people with more ways to interact with the health system and improving the navigation of available resources, Virtuoso helps keep people healthier and happier at a time and place that suits them. It ensures that in-person care is reserved for those who need it most and helps to alleviate some of the pressure on the health system itself to improve overall performance.

Why you’ll love our tech

Connect all healthcare interactions

Enables organisations to bring new and existing patient engagement technologies together into a consistent, easy-to-use, multi-channel interface.

Provide multiple health system access points

Easily accessible using a laptop or mobile device, our Digital Front Door can also be coupled with a call centre or made available through in-person kiosks across the community.

Appropriately tailor services and programmes

Enables services to be adapted to the needs of different populations through multiple access points, tailored programmes and language preferences.

Empower people to proactively engage in their own self-care

Encourages people to be more engaged in their health and wellness and understand when clinical intervention is needed.

Utilise healthcare resources more efficiently

Leverages the power of machine learning, natural language processing and analytics to make evidence-based decisions to guide people to appropriate care and resources.

Reinvent population health management

Integrates with our Data and Analytics Platform to reinvent how healthcare is measured, managed and delivered with analytics and machine learning.

Value our tech delivers

Consumer Website

  • Provides people with a single point of content for the health system
  • Integrates healthcare information, tools and services
  • Consistent, easy to use, omnichannel platform

Patient Portal

  • Provides patients with access to their complete longitudinal health record
  • Allows patients to view a list of their circle of care with configurable permissions
  • Enables patient interactions with care plans including goal setting and tracking
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Reimagine the healthcare experience for all