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The platform for connected clinical workflows and decision support

Bring together real-time patient information, clinical tools and intelligent capabilities in one connected workspace, making information easier to access and use across hospital and community care.

The smart evolution of the clinical portal

For over 25 years, Concerto has powered clinical workstations across hospitals and health systems, driving safer, faster decisions through seamless access to patient records.
 
Now, with DARWEN™ AI, Concerto AI takes that trusted platform to the next level, embedding emerging capabilities like real-time summarisation and contextual search directly into the workflow. Built on our proven Clinical Workstation foundation and trusted interoperability, Concerto AI enhances the clinician experience, reducing cognitive burden, streamlining documentation, and helping clinicians stay focused on what matters most: the patient.
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Why it matters: Modern healthcare has outpaced traditional records.

Concerto AI connects patient information, clinical workflows and healthcare teams in one clinical workstation.

Connected patient record

Brings clinical information together across systems into one longitudinal view.

Interoperability across systems

Connects existing and modern systems using HL7, FHIR, APIs and real-time information sharing.

Relevant information at the point of care

Makes clinical information easier to access and review within everyday workflows.

Streamlined clinical workflows

Digitises referrals, eForms, checklists, and notes with fully digital end-to-end processes.

Connected teams and care

Shared worklists, tasks and workflows help teams coordinate across the patient journey.

Clinical and operational visibility

Brings connected data into dashboards and reporting to support performance and planning.

Key features

Combine powerful modules to create a unified solution that links data, supports clinicians, and improves patient outcomes.

One view, every patient detail

A clinician-first clinical portal, shaped by 30 years of frontline insight, with intuitive navigation, mobile access, AI-guided workflows, and a unified view of the patient record.

Integrate data seamlessly

Built on Orion Health’s trusted connectivity backbone, bi-directional FHIR and HL7 V2 integration, terminology services, and open APIs ensure seamless data flow between EMRs, labs, and external systems.

Identify trends and aid decisions

Dashboards that track system use, user behaviour, and care access, supporting performance monitoring, service planning, and equity analysis across regions and care providers.

Clinical intelligence within the workflow

SMARTSuite brings AI-enabled search, summarisation and cohort capabilities into Concerto AI, helping healthcare professionals find and review documented information across structured and unstructured records.

Streamline complex workflows

Digitises and simplifies clinical workflows, from referrals and care pathways to prescribing, progress notes, eOrders, and bedside observations, supporting safer, faster documentation and team-based care across clinical settings.

Powered by HEALWELL AI

AI built in, not bolted on

Concerto AI brings SMARTSuite capabilities into the clinical workstation, making AI-enabled search, summarisation, and cohort tools available alongside the patient information and workflows healthcare professionals already use.

Powered by HEALWELL AI’s DARWEN™ AI, SMARTSuite works across structured and unstructured health information, linking results back to source documentation for review and verification while healthcare professionals remain responsible for interpretation and care decisions.

SMARTSearch – Find relevant information across structured and unstructured records using clinical meaning.

SMARTSummary – Create concise, source-linked summaries for healthcare professional review.

SMARTIdentify – Surface documented information using defined criteria for cohort review and follow-up.

What Concerto AI means for you

Modular, flexible, and built to fit your people, your priorities, and your system.

For Clinicians

For Health System Leaders

For Patients and Caregivers

For Public Health Leaders

Designed with clinicians, for clinicians.

Clinicians spend too much time navigating clunky systems, duplicating documentation, and chasing missing patient data. Concerto AI transforms the clinical portal, delivering dynamic summaries, contextual search, and real-time access to results, medications, and documentation within a single, unified workspace.

With SMARTSuite embedded within the workflow, healthcare professionals can search across complex records, review source-linked summaries and access relevant documented information without moving between disconnected tools.
Fewer clicks, less friction, better care.

For Health System Leaders

Disjointed systems and outdated processes create an unnecessary burden across hospitals and health networks. Concerto AI streamlines care delivery by connecting data, documentation, and decision support in a single, interoperable platform. From bedside observations to discharge summaries, every workflow is digitised, standardised, and optimised for safety and scale.

Built on Orion Health’s trusted clinical portal, Concerto AI reduces variability and delays by embedding smart forms, shared worklists, alerts, and task tracking directly into the care pathway. Whether managing admissions, care transitions, or long-term conditions, teams can coordinate effectively, driving operational efficiency while improving healthcare outcomes.

For Patients and Caregivers

When care teams have the full picture, patients feel the difference. With Concerto AI, clinicians can see the most relevant information at a glance, past treatments, current medications, and critical risks, helping them make more informed decisions. That means fewer delays, fewer repeat questions, and care that actually feels personalised.

Behind the scenes, AI-powered summaries and smart workflows help reduce duplication, catch missed details, and keep every provider in sync.

The result is a more connected experience for both the people delivering care and the people receiving it.

Population health & planning

Health systems need more than dashboards; they need information they can put to work. Concerto AI brings together clinical, demographic and other documented health information to support population health workflows, planning and more proactive care.

With SMARTIdentify, teams can apply defined criteria across longitudinal records to surface relevant information for cohort review and follow-up. Connected analytics help leaders understand population needs, service use and system performance, supporting more informed planning and resource allocation.

From understanding variation across communities to supporting long-term condition management, Concerto AI connects population-level information with the workflows needed to act on it.

Concerto Ai in action

See how leading healthcare organisations are transforming data sharing, care coordination, and outcome.

45 million

Unique patient records safely and securely housed

Malaffi, Abu Dhabi’s state-wide Health Information Exchange, securely connects over 2,400 facilities and 47,000 users.

Unifying patient data across the emirate improves safety, reduces duplication, and streamlines care coordination.

The result? 45 million unique patient records safely housed, enabling better outcomes for patients and providers alike.

10 minutes

To feel confident using the system

Alberta’s Electronic Health Record initiative breaks down data silos, giving physicians and authorised providers secure, scalable access to critical patient data across the care continuum. The region integrated disparate systems into a single view containing patient lists, demographics, histories, diagnostic reports, and lab results—accessible in real time through an intuitive interface that most clinicians could use after just ten minutes of training.  

The modular, web-based design improved accuracy, reduced delays, and ensured a consistent clinician experience, while preserving existing systems and enabling seamless future upgrades. 

Frequently
Asked Questions

Definitely. Concerto AI is designed to meet you where you are. Even if your data or infrastructure isn’t AI-ready today, the platform will still deliver immediate value by consolidating patient information into a single, intuitive view, digitising clinical workflows, and improving care coordination across teams and settings.

Concerto AI is modular and scalable, so you can start with core clinical functionality and unlock embedded AI capabilities like summarisation, search, and risk identification when the time is right. In the meantime, you’re laying the foundation, standardising data, streamlining documentation, and connecting systems, which will make adopting AI technology seamless when you’re ready.

Dive deeper in our blog on getting your data AI ready 

Concerto AI combines an established clinical workstation with connected patient information, interoperability, clinical workflows and embedded SMARTSuite capabilities. AI-enabled search, summarisation, and cohort tools work alongside the clinical record, with outputs linked back to the source information for healthcare professionals' review.

Concerto AI is designed to integrate seamlessly with the systems you already use. Built on Orion Health's proven interoperability backbone, it supports HL7, FHIR, open APIs, and legacy system connections, enabling bi-directional data exchange across EMRs, labs, pharmacy systems, and regional networks.

Whether you're running modern applications or long-standing clinical systems, Concerto AI can sit on top, unify fragmented data, and bring everything into a single, clinician-friendly view. There's no need to rip and replace. Concerto AI works alongside your existing infrastructure, enhancing rather than disrupting your environment.

Concerto is built on Orion Health’s interoperable foundation, supporting HL7, FHIR and open APIs. It connects with EMRs, laboratories, pharmacy systems and national infrastructure to support real-time, bi-directional data exchange. Privacy, access controls and governance capabilities help organisations meet relevant security, privacy and jurisdictional requirements.

Concerto AI can help organisations reduce system switching, simplify clinical workflows and make documented patient information easier to access and review.

By bringing patient information, clinical workflows, and intelligent capabilities into a single workspace, organisations can reduce manual data collection, digitise routine processes, and build on existing hospital technology rather than introducing another disconnected system.

Yes, absolutely. Concerto AI is modular, flexible, and built to adapt to your local workflows, clinical priorities, and system landscape. Whether you need specific documentation templates, tailored care pathways, or integration with local EMRs and community systems, Concerto AI can be configured to match your organisation’s needs without the lengthy implementation cycles.

From small-scale deployments to large, region-wide implementations, Concerto AI supports everything from specialist workflows to multidisciplinary collaboration, ensuring your teams can work efficiently, safely, and in a way that reflects how care is actually delivered.

No. SMARTSuite surfaces and organises information documented in the health record and maintains links to source information for review. Healthcare professionals remain responsible for interpreting that information and making decisions about care.

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