Our Cookie Policy describes our practices and management of cookies when you visit this website

Introduction

The Orion Health website uses cookies to help provide you with the best user experience possible. This Cookie Policy applies to Orion Health’s use of cookies on this website and forms part of Orion Health’s Privacy Policy available here. If you want to stop cookies being stored by your computer, you can change your settings here. If you continue to use this website without changing your settings we assume you consent to the way we use cookies described in this Cookies Policy.

If you have any questions about this Cookie Policy you can contact us here.

Types of tracking technologies

Cookies

Cookies are small files that a site or its service provider transfers to your device’s hard drive through your Web browser (if you allow it) that enables the site or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site and application traffic and interaction so that we can offer better experience and tools in the future. We use both persistent cookies and session cookies. Session cookies are temporary cookies stored on your device while you visit our site, and they expire at the end of a browser session (normally when a user exits their browser). Persistent cookies have a longer lifespan – they expire on a set expiration date, or when they are deleted manually. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Pixels

A pixel is a one-pixel transparent image embedded on a website or message typically used to track whether that website or message was accessed or opened. Upon firing, a pixel logs a visit to the current page or message and may read or set cookies. We use pixels to learn more about your interactions with our email or web content, such as whether you interacted with our ads.

Tracking URL

Tracking URLs are custom generated links that help us understand where the traffic to our website comes from.

Scripts

A tracking script is a piece of code that is embedded into our website and allows us to measure how you interact with our site and other sites.

 

How Orion Health uses cookies and similar tracking technologies

Orion Health uses cookies to store small bits of information on your computer and then retrieve them when you revisit our website. The information we collect includes the following information provided by your browser or mobile device: pages accessed, time of visit and time of last visit, frequency of recurring visits, IP address, name of the owner of the IP address, domain or provider of IP address, referrer (site/service/queries that led you to our website), browser information, device information, but no other information about you unless you provide it to us.

These cookies help us to:

  • Remember your settings during and between visits to our website (your region, for example)
  • Improve the speed and security of the website
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient

The following types of cookies are in use while browsing the Orion Health website:

  • Strictly necessary cookies
  • Performance cookies
  • Functionality cookies
  • Targeting / Advertising cookies

These cookies are a mixture of first party cookies, which we set ourselves, and third party cookies, which are set by other websites. Below is a list of the different types of cookies used on this website, and an explanation of what they are used for. If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, you can do so here.

Strictly Necessary Cookies
These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website will then not work.

Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website. If you do not allow these cookies we will not know when you have visited our website, and will not be able to monitor its performance. There is no way to prevent these cookies being set other than to not use our website.

Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation such as remembering which region you selected on your last visit. They may be set by us or by third party providers whose services we have added to our pages to improve performance or functionality such as social media sharing. If you do not allow these cookies, then some or all of these services may not function properly.

Targeting/Advertising Cookies
Cookies are widely used in online advertising. You can learn more about online advertising here. You can opt-out of almost all advertising cookies used by Orion Health here, although opting out will not mean you won’t see adverts, they just won’t be tailored to you any longer if we do choose to advertise to you. To improve the accuracy of our advertising, we use: DoubleClick, which is a common advertising tool owned by Google. You can read their Privacy Policy here.

We also use Google Analytics, which includes advertising features allowing us to show you ads based on Google’s profile of you, show remarketing ads based on your viewing behaviour on our website, as well as receive reporting on how many times these ads have been shown. We may use these features to show special offers to you, or suggest other relevant content to encourage you to come back to our website. Don’t worry, we are unable to proactively reach out to you directly (as the whole process is anonymised) by email or other means unless you provide us with your contact details. You can learn more about the cookies used by Google here, as well as view the available options for opting out here.

Cookies in emails
Any emails you receive from us may include cookies, but these will only be activated if you click on the links in the email. We use this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked.

February 2024