Pinnacle Midlands Health Network, a primary health care organisation in the Midland region of New Zealand, has delivered an integrated child care service through communication and coordination between service providers, across the primary, secondary, community, NGO and government sectors.

The Customer

Pinnacle Midlands Health Network (the lead Primary Healthcare Organisation in the Midland region known as PMHN) partnered with Orion Health and the New Zealand Ministry of Health to implement a ground-breaking initiative that enables the digital tracking of key health milestones for every child in the Midlands region.

The Challenge

Paper based records combined with IT information silos have meant that traditionally many children fell through the gaps when coordinating care between providers. The solution needed to support the delivery of integrated child care services by enabling communication and coordination between service providers across the primary, secondary, community, NGO and government sectors.

Together, Orion Health and PMHN developed the National Child Health Information Programme (NCHIP). This solution electronically collects and displays information from multiple sources to enable health service providers in the Midlands region to register children at birth onto an online registry and track them against the universal schedule of child health milestones including; immunisations, well child checks, hearing and vision checks, and B4school checks.

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