Virtuoso Digital Front Door

Patient engagement

Drastically improving the healthcare experience by empowering people to actively participate in their care.

Orion Health’s Virtuoso is an omni-channel engagement platform that streamlines patient interactions with the health system, provides complete access to health data and enables care to take place from the comfort of home.

Supporting patients at every step of their health journey

Growing evidence shows that patients who are least engaged in their care are more likely to have unmet medical needs and delay care. To remain sustainable in the post-pandemic landscape, healthcare providers must rethink patient engagement at every level.  

Orion Health’s Virtuoso Digital Front Door improves patient engagement by providing a single digital channel for patients to view their health data, access relevant education information, complete digital forms ahead of appointments and surgeries, and be monitored remotely from the comfort of their own home. 

Our platform engages patients across multiple channels and optimizes every interaction throughout the healthcare journey. From making appointments, to requesting prescription refills, to completing forms before an appointment — our platform can transform every touchpoint for a better, more empowering experience.

Why you’ll love our tech

Keep patients engaged, informed and empowered at every step of their healthcare journey.

Empower patients with information

Our platform helps patients understand their role and interact with healthcare providers more efficiently. This results in better health outcomes and a more satisfying experience for the patient.

Reduce physician burnout

By engaging patients with the tools they need to play an active role in their care, health systems can use resources more efficiently and allow clinicians to focus their time on those patients who need them most.

Lower costs and improve care

When treating chronic and complex disease, engaging and educating patients early in their care journey can greatly decrease the need for hospital admissions. This leads to lower costs and improved quality of care.

Reduce administrative tasks

Engaging patients in their care delivery can eliminate the need for various administrative tasks, helping to dramatically ease the workload on overburdened clinicians.

One convenient portal

Patients will enjoy the convenience of having all their healthcare interactions take place in one unified hub.

Build a relationship between providers and patients

Keep everyone informed and connected with easy-to-use communications tools and multiple levels of access to the shared patient record.


Overhaul the patient experience with our technology

Consumer Website

  • Provides people with a single point of content for the health system
  • Integrates healthcare information, tools and services
  • Consistent, easy-to-use, omni-channel platform

Patient Portal

  • Provides patients with access to their complete longitudinal health record
  • Allows patients to view a list of their circle of care with configurable permissions
  • Enables patient interactions with care plans including goal-setting and tracking

Remote Patient Monitoring

  • Enables people to follow their personalized care plan at home
  • Provides dashboards for care teams to intervene as early as possible 
  • Allows the review and adjustment of care plans as the patient’s situation evolves 

Forms and Surveys

  • Captures information directly from the patient at their convenience
  • Patients can complete online assessments to avoid unnecessary hospital visits
  • Obtain feedback using PREMs and PROMs to continuously improve services

Care Plans

  • Patient-centred, individualised, prioritised plans for the effective care of patients shared with the patient’s circle of care 
  • Documents a patient’s needs, diagnoses, assessments undertaken, summary of medications and problem list, and agreed-upon goals and interventions
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Reimagine the healthcare experience for all