Northern Ireland operates under a national Health and Social Care System, which is responsible for commissioning services, resource management, and service improvement to deliver population health management to Northern Ireland.

The Customer

Northern Ireland operates under a national Health and Social Care system, which is responsible for commissioning services, resource management, performance management, and service improvement to meet the needs of the population of Northern Ireland. Within the system there are a total of six Health and Social Care (HSC) Trusts. The Northern Ireland Electonic Care Record (NIECR) was delivered by the regional Business Services Organisation (BSO) to enable information sharing for the entire region.

The Challenge

Faced with many disparate clinical systems Health and Social Care Northern Ireland (HSCNI) recognised the ever-increasing amount of clinical time devoted to locating patient information, which prevented effective and timely decision-making.

HSCNI had a vision to provide care professionals with a comprehensive care record, for every patient using HSCNI services. The solution was to include clinically relevant information, assembled from electronic systems located anywhere in the service and presented in real-time via a single, web-based, easy-to-use solution accessible from anywhere in HSCNI.

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