Lessons learnt from implementing the Dorset Care Record. The Integrated Care System in Dorset selected Orion Health in April 2017 to power the Dorset Care Record. The first iteration of this went live in February 2018. In this session from our 2019 UK & Ireland Customer Conference, Andy Hadley, Solution Architect at NHS Dorset CCG and Matthew Jones, Director of Programmes at Channel 3 Consulting step through some of the challenges overcome to get the record to where it is now, including making partnership working a reality, technical considerations, governance and consent. They also look to upcoming developments including care pathways and a citizen portal.