Virtuoso Digital Front Door

Patient Access & Engagement

30 Years of Expertise, 15.5M Patients Engaged: One Platform for Modern Healthcare

In today’s world, patients want to interact with their healthcare like they do retail and banking. Virtuoso Digital Front Door delivers just that. It empowers patients to manage their healthcare through a single, intuitive platform for accessing health data and conveniently engaging with services.

Already transforming the experience for 15 million patients in Ontario, our platform drives better engagement, loyalty, and satisfaction by making healthcare easy to access and navigate.

patients served by Virtuoso

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patient records globally

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Deliver What Patients Expect or Risk Losing Them

Virtuoso is a modular, scalable patient engagement platform that can seamlessly integrate with your existing EMR and external data sources to deliver a unified, streamlined experience. By bringing together communication tools, health records, and care management resources, we help health systems reduce inefficiencies and enhance patient outcomes.

Patients expect more, and Virtuoso meets those expectations by offering:

A unified, secure platform that provides access to complete health records anytime, anywhere.

A user-friendly interface that mirrors the retail-like experiences patients now demand in all aspects of their lives.

Virtual care and digital tools that allow patients to engage with their healthcare, lowering the need for in-person visits.

Symptom assessments, electronic referrals, and trusted health information at their fingertips, guiding them to appropriate care swiftly and efficiently.

Our platform is designed to keep you competitive in a rapidly evolving healthcare landscape, ensuring you attract new patients and retain them by offering the modern, digital-first experience they expect.

WHY OUR PLATFORM MATTERS

Keep patients connected, informed, and in control throughout their healthcare journey.

Attract New Patients

Provide the digital tools 80% of patients prefer, helping you stand out and attract new patients seeking convenient, modern healthcare.

Reduce cost and improve care

Empowering patients to play an active role in their care can lead to better disease management and preventative care, lowering unnecessary ER visits and hospital readmissions.

Boost Patient Loyalty

With nearly 80% of digitally engaged patients being more likely to stay loyal, Virtuoso helps boost patient retention by delivering a digital experience.

Reduce Administrative Burden

Reduce various administrative tasks such as appointment scheduling and form completion, so your clinicians are free to focus on delivering direct patient care

Flexible and Scalable

Our modular platform is designed to meet your unique needs, with the ability to scale as your organization grows and evolves.

Proven Impact

Trusted for 15 million patients, our platform has a demonstrated track record of improving patient interactions and engagement.

EXPLORE OUR PrODUCTS

Overhaul the patient experience with our technology

Consumer Website

Provides people with a single point of content for the health system
Integrates healthcare information, tools and services
Consistent, easy-to-use, omni-channel platform

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Patient Portal

Provides patients with access to their complete longitudinal health record
Allows patients to view a list of their circle of care with configurable permissions
Enables patient interactions with care plans including goal-setting and tracking

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Remote Patient Monitoring

Enables people to follow their personalised care plan at home
Provides dashboards for care teams to intervene as early as possible
Allows the review and adjustment of care plans as the patient’s situation evolves

Forms and Surveys

Captures information directly from the patient at their convenience
Patients can complete online assessments to avoid unnecessary hospital visits
Obtain feedback using PREMs and PROMs to continuously improve services

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Care Plans

Patient-centred, individualised, prioritised plans for the effective care of patients shared with the patient’s circle of care
Documents a patient’s needs, diagnoses, assessments undertaken, summary of medications and problem list, and agreed-upon goals and interventions