Boston, MA, January 12, 2017 –Chilmark Research’s latest report, APIs for a Healthcare App Economy: Paths to Market Success, provides first-hand insight of the future role of application programming interfaces (APIs) in the ongoing transformation of the industry. Interviews with industry stakeholders from across the healthcare sector show strong enthusiasm for APIs to improved organizational performance and provide a better patient experience. Overwhelmingly, clinical and other leaders see APIs as technology-enablers of process change and evolving care models.

Clinicians and other healthcare end-users expect the digital revolution spawned by APIs in consumer applications and in other industries to begin happening in healthcare. There is broad consensus that it is incumbent on the largest HIT vendors and their large HCO customers to lead the way in the development of API program that can support the kind of application ecosystem so prevalent outside healthcare. The leading candidate for an open set of healthcare APIs is based on the FHIR standard with strong support from the largest vendors and HCOs. Smaller HCOs and vendors are less concerned with whether APIs are open or proprietary for the moment.  

“Physicians in particular see APIs as a way to make EHRs more functional and user responsive. But it is not just EHRs where APIs can make a difference. Almost every application in healthcare can benefit from more attention to the needs of healthcare users and the demands placed on their time and attention. Expectations are high that APIs can improve the user experience, enhance app functionality and more fully utilize data across connected healthcare enterprises”, says Brian Murphy, lead author researcher on this project.

The report concludes with a recommendation that HCOs and HIT vendors begin building API programs. It will be impossible to offer an effective way to build better applications without a developer support program built around APIs. Building and operating an API program will be a new undertaking for most HCOs and they will need support and guidance from the major HIT vendors. A small number of HIT vendors have a head start but many are only just beginning to get serious about API programs. Successful examples from outside healthcare are ubiquitous. HIT vendors will need to evaluate their current API practices and model their efforts on these successful best practices.

While it will take time for API-based development and integration to take hold, this new report puts some weight behind the idea that healthcare stakeholders see APIs as a way to hasten what most regard as inevitable – better applications for HCO users and patients in support of the quadruple aim: better outcomes, improved patient experience, improved clinician experience and lower costs.

This report was sponsored by leading, innovative health IT companies who share Chilmark Research’s vision to educate the industry on transformational technologies that will improve the care delivery process and ultimately the patient experience. We extend a sincere thank you to Cerner, InterSystems, Orion Health and Pokitdok for their support.

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