US
CA
GB
AU
NZ
Orion Health Communicate Direct Secure Messaging
Secure messaging that keeps care moving
Orion Health Communicate, our Direct Secure Messaging (DSM) platform, makes it simple for healthcare organizations to exchange clinical information securely and efficiently across care settings.
Compatible with leading interoperability platforms, including Orion Health’s Amadeus, Communicate extends the secure data exchange Orion Health is known for. It connects EHRs, provider networks, and public health systems, ensuring patient data flows securely between providers, from referral to discharge to population health reporting, keeping care moving forward when it matters most.
Benefits
Why healthcare organizations choose Communicate DSM
Ensure critical patient information follows every handoff, across facilities, states, and specialties.
Built to fit the EHRs and systems healthcare professionals already use. Integrates easily with EHRs and provider directories, without extra clicks or IT overhead.
Every message is encrypted, logged, and reportable, giving IT and compliance teams full transparency and confidence.
Cloud architecture eliminates physical infrastructure while maintaining enterprise-grade uptime and performance.
Protect PHI and ensure compliance with HIPAA and DirectTrust™ standards.
Lower administrative overhead with digital, secure exchange.
Features
What Communicate delivers for secure, connected care
Secure webmail with no need for physical infrastructure
Communicate delivers HIPAA-compliant, encrypted messaging through a secure webmail interface, no on-premise hardware needed, making it ideal for distributed care teams and smaller healthcare facilities.
Supports government interoperability standards
Delivers secure messaging that meets CMS, ONC, and state interoperability standards, scaling seamlessly with evolving federal and state regulations for reliable healthcare data exchange.
Cross-Enterprise reliable messaging (XDR)
Exchange data between any system supporting Direct XDR, ensuring interoperability and reliability.
Integrated healthcare provider directory
Instantly search, manage, and send messages to verified providers through an integrated directory and API access.
Intuitive design with one-click C-CDA viewing
Enables one-click viewing and sharing of C-CDA documents directly from the inbox, eliminating extra logins or downloads and streamlining clinical workflows.
Streamline Public Health Reporting
Send data directly to agencies via Direct messages, eliminate fax and manual workflows.
Transfer of care
Share records securely when patients move between providers, systems, or states.
Real world results
Powering compliant, interoperable data exchange
- Backed by Orion Health’s 30 years of interoperability expertise.
- Fully certified by DirectTrust™ and ONC for HIPAA compliance.
- Trusted by state and regional networks including the North Dakota Health Information Network (NDHIN), where over 750 users securely exchange more than 20,000 patient records each month.
THE ORION HEALTH ECOSYSTEM
Built on proven interoperability for scalable, connected care
Communicate is powered by the same Amadeus interoperability foundation that supports Orion Health’s population health and longitudinal care record solutions. Together, they give healthcare organizations a connected, scalable way to move data securely from the bedside to the state level.
Who's it for
Trusted by Health Systems, Providers, and Public Health Agencies
Health Systems & Hospitals
Improve continuity across inpatient and outpatient settings.
Public Health Agencies
Streamline reporting and registry submissions.
Provider Networks & ACOs
Coordinate secure data exchange between organizations.
Clinics & Behavioral Health Providers
Replace fax workflows with secure, interoperable communication.