Amadeus Digital care record

Care Planning

Enable patient-driven care by documenting and sharing their wishes across every step of their journey.

Deliver consistent, connected care that respects patients’ wishes wherever they are with a Care Planning solution integrated into the shared care record.

Transform care with integrated care planning

Patients deserve care that is consistent, personalised and truly reflective of their needs and preferences. Yet, fragmented care planning often leads to unnecessary interventions, inconsistent treatment, and decisions that fail to prioritise what matters most—especially for those with complex or end-of-life needs.

Effective care planning ensures that patients’ preferences are central to their care. Our integrated care planning solution enables you to easily document a patient’s wishes and treatment priorities digitally, so that it can be shared in real-time with their entire circle of care. By integrating into the shared care record, it provides a single, accessible source of truth, enabling informed and aligned care across all settings.

Enhancing your shared care record with integrated care planning transforms it into a proactive tool for consistent, patient-centred decision-making. It also prepares your organisation for future innovations, as the healthcare system evolves to connect more data on a national scale.

Benefits

Why you’ll love our tech

Empower patients with control

Empower patients by ensuring their preferences and treatment goals are documented, accessible and followed, ensuring their wishes are respected even if they cannot communicate them directly.

Improve continuity of care

Within the shared care record, care plans are available across multiple care settings, ensuring that all health and care providers, whether in hospitals, GP practices, community care or emergency services, have access to the same up-to-date information.

Reduce unnecessary hospital admissions

In urgent situations, such as when an ambulance crew visits a patient, having instant access to their care plan allows decisions to align with the patient’s preferences, avoiding unnecessary hospital admissions or inappropriate interventions.

Avoid non-beneficial treatments

Clear documentation of a patient’s wishes helps health and care teams avoid non-beneficial treatments and focus on comfort and quality of life, particularly in end-of-life care scenarios.

Reassure families and carers

Families and carers no longer need to worry about carrying around paper forms and feel reassured that their loved one’s care aligns with their expressed wishes, reducing the emotional burden of decision-making during stressful or emotional times.

Improve health system efficiencies

By reducing duplication, preventing unnecessary admissions and ensuring coordinated care, integrated care plans help optimise resources, improve communication and support a more efficient health system.

Features

Value our tech delivers

Real-time integration with shared care records

  • Seamless integration with the shared care record, ensuring that care plans are instantly available to all authorised members of the health and care team using one login.

  • Create and update care plans directly within the shared care record to ensure the latest version of the care plans is always accurate and accessible.

Customisable templates for standardised care planning

  • Pre-defined templates tailored for different types of care plans, such as end-of-life care, long-term condition management or mental health support.

  • Aligned with national standards (such as PRSB and Resus Council) to provide a consistent way that information is recoded and shared between services.

User-friendly digital forms

  • Intuitive, easy-to-navigate and mobile-responsive interfaces for health and care teams to create, edit, and review care plans.
  • Support for capturing both structured data (e.g., checkboxes, drop-down menus) and free-text notes to accommodate diverse needs.

Multi-disciplinary collaboration tools

  • Secure access for all relevant and authorised professionals, including GPs, specialists, social care teams and ambulance staff, to contribute to or review the care plan.
  • Role-based permissions to protect sensitive data and ensure compliance with data security standards, with an audit trail to track who made changes and when.

Patient and family engagement features

  • Clear documentation of patient preferences, including treatment goals, preferred place of care and consent for interventions.

  • Integrates with Orion Health’s Virtuoso and, in the future, the NHS App so that individuals will be able to review, co-author and update their care plans collaboratively with their care team.

Interoperable and nationally accessible

  • Compatible with the national NHS National Record Locator, allowing health and care teams to find and access information regardless of where the patient is being treated across England.
  • Support for data exchange with other systems, ensuring information flows smoothly between different health and care organisations.

Overview of a patient’s medical history

  • Clinical Portal’s timeline view gives the user an overview of a patient’s medical history using a visual representation of encounters and documents available for that patient.
  • This view has zoom-in/zoom-out and selection capabilities.
  • Users can select a timespan in the lower section of the page to display the timeline in more detail.
  • In the detailed (zoom-in) view, events can be grouped into their clinical designations (i.e., respiratory, radiology, chemistry).
Explore our products

Build your shared care record with us

Clinical Portal

  • A secure web-based solution that provides clinicians with tools to support patients’ care by integrating existing disparate information systems
  • A unified interface to access and view a longitudinal patient health record
  • A single view of all patient data in one place

Collaborative Worklists

  • Patient management tool that supports effective and efficient clinical workflow within the Digital Health Record
  • Enhances clinical workflow by removing the need for paper patient lists and spreadsheets
  • Facilitates better collaboration between care teams and ensures that no patient falls through the cracks, no task is left undone, and errors and are minimized

Care Pathways​

  • Provides clinical, administration and patient-focused tools to manage and optimise patient care
  • Enables management of simple, local clinical workflows to chronic care patients being treated across multiple providers

Medication Management​

  • Intuitive workflow tools to safely manage a patient’s medications as they transition between care settings
  • Facilitates reconciling and prescribing medications on admission, discharge and within outpatient clinics
  • Promotes medication adherence and reduces medication errors
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Reimagine the healthcare experience for all