Franco-Vietnamese Hospital is Vietnam’s only internationally accredited healthcare facility. It is the first healthcare center in Vietnam to issue a Code of Medical Ethics, and has zero tolerance to all forms of corruption and bribery in healthcare.

The Customer

As the first Joint Commission International (JCI) accredited hospital in South Vietnam, Franco-Vietnamese (FV) Hospital is known for its international standard of care, commitment to clinical quality and patient centric service. It is the first healthcare center in Vietnam to issue a Code of Medical Ethics, and has zero tolerance to all forms of corruption and bribery in healthcare.

Established and inaugurated by a group of ten French doctors in 2003, FV Hospital is a wholly foreign-owned general hospital, offering a wide range of medical and surgical services under one roof, equipped to care for patients from consultation and diagnosis through to the completion of treatment.

With over 950 service staff, including 130 Vietnamese and expatriate doctors, FV provides care across more than 30 medical specialties at its 220-bed hub hospital.

From inception, FV Hospital aspired to have a comprehensive, fully integrated hospital information system with a single database platform. To achieve this, FV Hospital was keen on improving their current healthcare systems to allow for better integration and improved communication throughout their facility.

The Challenge

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