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The platform for connected clinical workflows and decision support

Unify real-time patient data, intuitive clinical tools and intelligence to streamline how care is delivered in hospitals and community settings. Empower clinicians with clarity, speed, and precision at the point of care.

The smart evolution of the clinical portal

For over 25 years, Concerto has powered clinical workstations across hospitals and health systems, driving safer, faster decisions through seamless access to patient records.
 
Now, with DARWEN™ AI, Concerto AI takes that trusted platform to the next level, embedding emerging capabilities like real-time summarisation, contextual search, and predictive insights directly into the workflow. Built on our proven Clinical Workstation foundation and trusted interoperability, Concerto AI reimagines the clinician experience, reducing cognitive burden, streamlining documentation, and helping clinicians stay focused on what matters most: the patient.
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Why it matters: An intelligent, connected backbone for healthcare

Modern healthcare has outpaced traditional records. Concerto AI gives you clarity, prevention, and interoperability at scale.

Enables a connected patient record

Unifies data across systems into one longitudinal, FHIR-native record. Proven at national scale and built for growth.

Connects systems securely and seamlessly

Integrates legacy and modern platforms with HL7, FHIR, APIs, and real-time sharing.

Delivers insights at the point of care

Surfaces context-aware data, including labs, meds, and imaging, right when it’s needed.

Drives population-level insight and action

Identifies at-risk cohorts, tracks outcomes, and powers proactive, equity-focused care.

Streamlines documentation and workflows

Digitises referrals, eForms, checklists, and notes with fully digital end-to-end processes.

Enhances collaboration and accountability

Shared worklists and task tracking keep all teams aligned across the care journey.

Improves safety and consistency of care

Embeds prompts, decision support, and medication checks to reduce variation and risk.

Transforms data into real-time visibility

Presents trends instantly to support faster, data-informed decisions.

Key features

Combine powerful modules to create a unified solution that links data, supports clinicians, and improves patient outcomes.

One view, every patient detail

A clinician-first clinical portal, shaped by 30 years of frontline insight, with intuitive navigation, mobile access, AI-guided workflows, and a unified view of the patient record.

Integrate data seamlessly

Built on Orion Health’s trusted connectivity backbone, bi-directional FHIR and HL7 V2 integration, terminology services, and open APIs ensure seamless data flow between EMRs, labs, and external systems.

Identify trends and aid decisions

Dashboards that track system use, user behaviour, and care access, supporting performance monitoring, service planning, and equity analysis across regions and providers.

Clinical Intelligence at the point of care

Smart capabilities powered by DARWEN AI that identify high-risk patients, deliver AI-driven clinical summaries from years of data, and surface actionable insights to support decisions at the point of care.

Streamline complex workflows

Digitises and simplifies clinical workflows, from referrals and care pathways to prescribing, progress notes, eOrders, and bedside observations, supporting safer, faster documentation and team-based care across settings.

Powered by HEALWELL AI

AI built in, not bolted on

Concerto AI is a next-generation clinical platform, built from the ground up to combine trusted interoperability with embedded intelligence. 

Where others retrofit general-purpose AI tools, Concerto AI is powered by DARWEN™ AI, a peer-reviewed engine that delivers role-specific, explainable insights within the clinician’s workflow. It helps reduce administrative load, streamline documentation, and enhance safety at every point of care.

At its core, Concerto AI will include:

  • Smart Search – Instant insight discovery with natural language search across structured and unstructured records
  • Smart Summary – Clear, clinical summaries that cut complexity
  • Smart Identify – Unified clinical and social data for risk detection and cohort insights

Concerto AI transforms the clinical desktop into an intelligent assistant, connecting the care journey from admission to discharge, simplifying tasks, and enabling smarter, safer decisions at scale.

What Concerto AI means for you

Modular, flexible, and built to fit your people, your priorities, and your system.

For Clinicians

For Health System Leaders

For Patients and Caregivers

For Public Health Leaders

Designed with clinicians, for clinicians.

Clinicians spend too much time navigating clunky systems, duplicating documentation, and chasing missing data. Concerto AI transforms the clinical portal into an intelligent assistant, delivering dynamic summaries, contextual search, and real-time access to results, medications, and documentation within a single, unified workspace.

With SMARTSuite embedded directly in the workflow, clinicians can quickly identify risk, review longitudinal records, and complete care tasks without switching systems or screens. Whether you’re updating progress notes, ordering investigations, or preparing for discharge, Concerto AI helps you stay focused on the patient, not the paperwork.
Fewer clicks, less friction, better care.

For Health System Leaders

Disjointed systems and outdated processes create an unnecessary burden across hospitals and health networks. Concerto AI streamlines care delivery by connecting data, documentation, and decision support in a single, interoperable platform. From bedside observations to discharge summaries, every workflow is digitised, standardised, and optimised for safety and scale.

Built on Orion Health’s trusted clinical portal, Concerto AI reduces variability and delays by embedding smart forms, shared worklists, alerts, and task tracking directly into the care pathway. Whether managing admissions, care transitions, or long-term conditions, teams can coordinate effectively, driving operational efficiency while improving outcomes.

For Patients and Caregivers

When care teams have the full picture, patients feel the difference. With Concerto AI, clinicians can see the most relevant information at a glance, past treatments, current medications, critical risks, helping them make faster, safer decisions. That means fewer delays, fewer repeat questions, and care that actually feels personalised.

Behind the scenes, AI-powered summaries and smart workflows help reduce duplication, catch missed details, and keep every provider in sync.

The result for patients? Clearer communication, smoother handovers, and confidence that their care is being guided by the best possible insight, wherever they are in their journey.

Population health & planning

Health systems need more than dashboards; they need insights that drive actionable outcomes. Concerto AI combines clinical, demographic, and social data to power predictive analytics, cohort identification, and care planning at a population scale. With SMART Identify, health leaders can surface early warning signs, model future demand, and target interventions before risk escalates.

From spotting equity gaps to managing long-term conditions across regions, Concerto AI supports proactive care and smarter resource allocation. Real-time visibility, dynamic segmentation, and integrated workflows enable clinicians and administrators to move from reactive care to system-wide impact, supporting healthier futures, one insight at a time.

Concerto Ai in action

See how leading healthcare organisations are transforming data sharing, care coordination, and outcome.

45 million

Unique patient records safely and securely housed

Malaffi, Abu Dhabi’s state-wide Health Information Exchange, is powered by Orion Health’s Amadeus HIE platform and securely connects over 2,400 facilities and 47,000 users.

By unifying patient data across the emirate, it improves safety, reduces duplication, and streamlines care coordination.

The result? 45 million unique patient records safely housed, enabling better outcomes for patients and providers alike.

10 minutes

To feel confident using the system

Alberta’s EHR initiative breaks down data silos, giving physicians and authorised providers secure, scalable access to critical patient information across the care continuum. The region integrated disparate systems into a single view containing patient lists, demographics, histories, diagnostic reports, and lab results—accessible in real time through an intuitive interface that most clinicians could use after just ten minutes of training.  

The modular, web-based design improved accuracy, reduced delays, and ensured a consistent clinician experience, while preserving existing systems and enabling seamless future upgrades. 

Frequently
Asked Questions

Absolutely. Concerto AI is designed to meet you where you are. Even if your data or infrastructure isn’t AI-ready today, the platform will still deliver immediate value by consolidating patient information into a single, intuitive view, digitising clinical workflows, and improving care coordination across teams and settings.

Concerto AI is modular and scalable, so you can start with core clinical functionality and unlock embedded AI capabilities like summarisation, search, and risk identification when the time is right. In the meantime, you’re laying the foundation, standardising data, streamlining documentation, and connecting systems, which will make AI adoption seamless when you’re ready.

Dive deeper in our blog on getting your data AI ready 

Most systems focus on data entry and compliance. Concerto AI goes further, using trusted AI to deliver real-time insight at the point of care. Unlike bolt-on AI tools or standalone dashboards, Concerto AI embeds intelligence directly into clinical workflows, enhancing existing processes rather than disrupting them. It’s built for action, not just access.

Concerto AI is designed to integrate seamlessly with the systems you already use. Built on Orion Health's proven interoperability backbone, it supports HL7, FHIR, open APIs, and legacy system connections, enabling bi-directional data exchange across EMRs, labs, pharmacy systems, and regional networks.

Whether you're running modern applications or long-standing clinical systems, Concerto AI can sit on top, unify fragmented data, and bring everything into a single, clinician-friendly view. There's no need to rip and replace. Concerto AI works alongside your existing infrastructure, enhancing rather than disrupting your environment.

Yes. Concerto is built on Orion Health’s interoperable foundation, supporting HL7, FHIR, and open API standards. It integrates seamlessly with EMRs, labs, pharmacy systems, and national infrastructures, ensuring real-time, bi-directional data exchange. All data access complies with privacy, security, and jurisdictional requirements.

Concerto AI delivers a clear return on investment across clinical, operational, and organisational priorities:

  • Reduced duplication and inefficiency - By unifying patient data from across systems into a single clinical portal, Concerto AI helps eliminate unnecessary tests, repetitive documentation, and manual handovers, saving both time and cost.
  • Faster, more confident clinical decisions - With AI-powered tools like SMARTSummary and SMARTSearch embedded into the workflow, clinicians can instantly access the most relevant information, reducing cognitive load and freeing up more time for patient care.
  • Lower administrative and IT overhead - Digitised workflows, mobile access, and open standards-based integration reduce reliance on paper, legacy systems, and high-maintenance custom builds—streamlining operations and support.
  • Better patient outcomes - With SMARTIdentify and care coordination tools, Concerto AI helps surface risk earlier, support proactive interventions, and improve the consistency and safety of care across teams and settings.
  • Scalable, future-ready infrastructure - Concerto AI is designed to grow with your needs, supporting national interoperability standards like HL7 and FHIR, and aligning with evolving digital health strategies across regions.

Organisations across New Zealand, the UK, and Canada have already demonstrated significant gains through Orion Health platforms, reducing delays, simplifying documentation, and giving clinicians more time to focus on what matters most: the patient.

Yes, absolutely. Concerto AI is modular, flexible, and built to adapt to your local workflows, clinical priorities, and system landscape. Whether you need specific documentation templates, tailored care pathways, or integration with local EMRs and community systems, Concerto AI can be configured to match your organisation’s needs without the lengthy implementation cycles.

From small-scale deployments to large, region-wide implementations, Concerto AI supports everything from specialist workflows to multidisciplinary collaboration, ensuring your teams can work efficiently, safely, and in a way that reflects how care is actually delivered.

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